Payment Policy

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Fast & free UK delivery

30-Day Hassle-Free Returns

1-Year Warranty

SUPPORT HOURS

Monday-Sunday, 8 AM–5 PM (HKT)

Customer Service: support@iflytekglobal.ai

ABOUT US
IFLYTEK (HONG KONG) COMPANY LIMITED

Address:
UNITS 502 & 503 A LEVEL 5
CYBERPORT 3
100 CYBERPORT ROAD
HK

Certificate No:
65020928-000-07-26-6

Payment Policy

At iFLYTEK UK, we offer a range of convenient payment options. Please review the information below before completing your purchase.

We use advanced encryption technology to help protect your payment information and keep your transactions secure.

Accepted Payment Methods

We accept Visa, Mastercard, American Express, PayPal, Apple Pay and Google Pay. Available payment options are displayed at checkout and may vary depending on your device and browser.

Currency and Taxes

All prices and payments are in pounds sterling (GBP). Displayed prices include applicable taxes. If you pay using an account in another currency, your bank or payment provider may apply its own exchange rate and fees.

Delivery Charges

UK orders of £49 or more qualify for free delivery. For orders below £49, any delivery charges are displayed at checkout. Your order total is shown before you complete your payment.

Payment Processing

Full payment is taken when you place your order. Please ensure your payment details and billing address are correct. Your bank or payment provider may ask you to complete an additional verification step to authorise the payment.

Payment Issues

If your payment is declined, please check your payment details and available funds, try another payment method, or contact your bank or payment provider.

If you notice a charge but have not received an order confirmation, please contact us before placing another order so we can check its status.

Contact Us

If you have any questions about your payment, please email support@iflytekglobal.ai. Include your order number if available, but do not send your full card number or security code.